Shipping Policy
Thank you for shopping with us. We are committed to delivering your order quickly and safely.
Processing Time
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Orders are processed within 1–2 business days after order confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
Shipping & Delivery
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We offer shipping across all governorates in Egypt.
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Delivery typically takes 2–5 business days, depending on your location.
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Delivery times may vary during peak seasons, holidays, or due to circumstances beyond our control.
Shipping Fees
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Shipping fees are calculated at checkout and may vary depending on the delivery location and order size.
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Any promotional free-shipping offers will be clearly stated on our website or social media pages.
Order Tracking
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Once your order has been shipped, you may receive tracking information (if available) to monitor your shipment status.
Delivery Issues
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Please ensure that the shipping address and contact information provided are accurate.
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We are not responsible for delays or failed deliveries caused by incorrect customer information.
Damaged or Missing Items
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If your order arrives damaged or if any items are missing, please contact us within 48 hours of receiving your order.
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Our team will review the issue and provide an appropriate solution as quickly as possible.
Contact Us
For any questions regarding shipping or delivery, please contact us:
📞 Phone / WhatsApp: +20 11 08115474